Effective Date: July 1, 2024
North Bristol Window Cleaners (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website northbristolwindowcleaners.co.uk, and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when you contact us or request our services.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services.
- To communicate with you, respond to inquiries, and provide customer support.
- To improve our website and services.
- To send you updates, promotions, and marketing communications (if you have opted in to receive them).
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to certain exceptions.
- Opt-out of receiving marketing communications from us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The changes are effective immediately after they are posted.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@northbristolwindowcleaners.co.uk
- By phone: +44 7592 627240